Retail companies and service providers in the UK & Consumer rights

Retail and Fashion

Online retailer Josef Seibel does not provide refunds for returned items which haven’t been worn

Marks and Spencer provided a fake refund receipt and no refund.

Beauty

Harvey Nichols department store does not provide a refund for dissatisfied customers

The Tanning Station & Pebbles Beauty (Flitwick): an issue with a HIV worker and no refund

Healthcare

Platinum Dental Care in Canary Wharf breaches patient confidentiality and does not provide refunds but provides a fake refund receipt

Travel

London North Eastern Railway does not provide a refund and provides a fake refund receipt